Insights

Lead Times Guaranteed

Posted July 24, 2017 in Academia News

Service Level Agreement

How it works:
You will request a lead time from us by providing color, model #, quantity, end user name & state as well as their expected lead time.

Committed lead times:
You will receive a formal lead time commitment from us in the form of a contractual agreement.

AFI’s Commitment:
If the product is delayed more than 5 business days from the committed lead time you will receive a 2% credit on delayed items per week.

Contact your nearest dealer for more information on how you can take advantage of our agreement to you and our industry leading lead times.